What Health Care Managers Need to Know - and How to Teach Them
November 21, 2012
Health care business managers are under tremendous pressure to become more innovative, more productive, more accountable. The question, asks Regina Herzlinger, is who is going to teach them these skills?
Pay Workers More So They Steal Less
November 12, 2012
New research by professor Tatiana Sandino confirms what many top companies have long believed: Good wages and benefits are linked to a company's low turnover and to happier, more honest workers.
What Wall Street Doesn't Understand About International Trade
November 5, 2012
Firms that correlate their international trading activity with the local ethnic community significantly outperform those that don't, according to new research by Lauren H. Cohen, Christopher J. Malloy, and Umit G. Gurun.
Book Excerpt: Judgment Calls
November 1, 2012
In their book Judgment Calls, Visiting Professor Thomas H. Davenport and independent consultant Brook Manville share the tales of several organizations that made successful choices through collective judgment. Read our excerpt on growing pains at Tweezerman.
Are You Paying a Tip - or a Bribe?
October 29, 2012
Both are rewards for service, so why is one considered outside the boundaries of ethical behavior? Harvard Business School professor Magnus Thor Torfason on the thin line.
Want People to Save More? Send a Text
October 24, 2012
What's the most effective way to encourage people to save their money? The answer lies in a combination of peer pressure and text messages, according to new research by Assistant Professor Dina D. Pomeranz.
US Competitiveness at Risk
September 20, 2010
America's declining global competitiveness—it ranks No. 7 this year in one respected survey—began long before the current recession took hold. Harvard Business School Professors Michael E. Porter and Jan W. Rivkin discuss causes and possible solutions.
HBS Cases: Branding Yoga
September 10, 2012
As yoga's popularity has grown into a $6 billion business, a cast of successful entrepreneurs has emerged with their own styles of the ancient practice. Yet yoga's rise underscores a larger question for Professor Rohit Deshpandé: Is everything brandable?
Book Excerpt: Indispensable: When Leaders Really Matter
September 4, 2012
In his new book, Indispensable: When Leaders Really Matter, HBS professor Gautam Mukunda addresses the question of whether leaders create history or are created by it. Read our excerpt.
Advertising: It's Not 'Mad Men' Anymore
August 22, 2012
Three major forces have changed advertising since Don Draper last prowled the corridors of Sterling Cooper. Professor Emeritus Alvin J. Silk's decades of research finds an industry that, while evolving in fundamental ways, is healthy and creative.
Collaborating Across Cultures
June 25, 2012
Learning to collaborate creatively with people from other cultures is a vital skill in today's business environment, says professor Roy Y.J. Chua, whose research focuses on a key measure psychologists have dubbed "cultural metacognition."
Teaching Leadership: What We Know
June 20, 2012
The field of leadership education has reached a critical stage. After several decades of experimentation, "The Handbook for Teaching Leadership," Scott A. Snook, Rakesh Khurana, and Nitin Nohria, is intended to be a foundational reference for educators facing this increasingly important challenge.
When Business Competition Harms Society
June 11, 2012
In highly competitive markets, many firms are likely to bend the rules if doing so will keep their customers from leaving for a rival, according to new research by professor Michael W. Toffel and colleagues. Case in point: service stations that cheat on auto emissions testing.
Is Something Wrong with the Way We Work?
June 6, 2012
Who is to blame for our pressure-packed 24/7 work culture? Technology? Globalization? Increasingly demanding customers? Jim Heskett's readers say it's best to first look in the mirror.
Breaking the Smartphone Addiction
May 14, 2012
In her new book, Sleeping With Your Smartphone, Leslie Perlow explains how high-powered consultants disconnected from their mobile devices for a few hours every week—and how they became more productive as a result. Such "predictable time off" might help phone-addled employees better control their workdays and lives.
Clayton Christensen's "How Will You Measure Your Life?"
May 9, 2012
World-renowned innovation expert Clayton M. Christensen explores the personal benefits of business research in the forthcoming book How Will You Measure Your Life? Coauthored with James Allworth and Karen Dillon, the book explains how well-tested academic theories can help us find meaning and happiness not just at work, but in life.
Can the "Leadership Industry" Fulfill Its Promise?
May 2, 2012
How Should We Measure "Leadership Industry" Results? Jim Heskett's readers believe leadership is teachable—to a point.
Why Every Company Needs a CSR Strategy and How to Build It
April 20, 2012
Despite certain criticisms, more and more companies in the world practice some form of corporate social responsibility. This paper offers a pragmatic alternative framework for CSR with a view towards developing its practice in an evolutionary way.
What Neuroscience Tells Us About Consumer Desire
March 26, 2012
"People are fairly good at expressing what they want, what they like, or even how much they will pay for an item. But they aren't very good at accessing where that value comes from, or how and when it is influenced by factors like store displays or brands." Uma R. Karmarkar explains how raw brain data is helping researchers unlock the mysteries of consumer choice.
Crowded at the Top: The Rise of the Functional Manager
March 12, 2012
It's not lonely at the top anymore—today's CEO has an average of 10 direct reports, according to new research by Julie M. Wulf, Maria Guadalupe, and Hongyi Li. Thank a dramatic increase in the number of "functional" managers for crowding in the C-suite.
Is JC Penney's Makeover the Future of Retailing?
March 5, 2012
The stuffy department store chain has become emboldened under new CEO Ron Johnson, with plans for an innovative store upgrade, simplified prices, and a brand polish. Professor Rajiv Lal discusses whether Johnson can repeat his previous magic at Apple and Target.